Frequently Asked Questions

  1. Why don’t all of my test cases don’t show up when I execute my test run?
  • Your test cases or test suites may not have been active at the time the test run was made active. When a test run is made active, it will take a snapshot of active suites and cases at that time. If cases and suites are made active after that time, they will not show in that test run: only in newly activated test runs. This is because once a test run is activated, it is considered a “unit of work” that won’t be altered.
  • When you have activated new test cases and/or suites and want a test run to reflect that, you have two options:
    1. clone the existing test run, and activate it.
    2. mark your existing run draft, then active again.
  1. Why don’t I see the results I expect when I type in a filter?
  • When you type text into the simple search field, you’ll see a drop-down list showing some possible choices. On the right of that list is the field to which that filter will be applied. If you filter for the word “Red” in the product field, but there is no product with the word “Red” in it, then you may see a list with no results. When you type your filter word, use the arrow keys to select the field to filter on.
  1. How can I create a test case with no steps?
  • By default, all test cases have steps, and a step has a required field of instruction. If you try to save the case when there is an empty instruction, it will say that you must fill out that field. To avoid this, simply click the “X” next to that step, it will be deleted, and you can save your case without steps.
  1. Please help us add more to the FAQ!
  • New FAQ items help everyone. Your contributions help!
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